Team Leader of the Year, Children’s Services


Maureen Roscoe-Goulson

ORGANISATION: Suffolk County Council

AWARD(S): Team Leader of the Year, Children's Services


The fact that Maureen is Suffolk’s longest-serving frontline manager speaks volumes about the aptitude she has for this role. Her nomination highlighted an excellent track record in turning around failing teams, securing positive feedback from Ofsted and coping with organisational change. But perhaps most commendable of all was Maureen’s investment in her staff.


The “outstanding testimonials” that accompanied her nomination spoke of a manager who is committed to supervision and professional development, far beyond what is expected of her. She has instilled her staff with confidence and as well as operating an open door policy, Maureen ensures she sits down for individual case supervision with her social workers every four weeks. This gives them crucial time to reflect on all cases, not just the high profile ones.


Despite managing the county’s busiest children’s social care team, Maureen has also found time to act as an onsite supervisor for third year social work students – many of whom opt to return to her team after qualifying.


Her supportive approach is clearly valued by all who work for her and this is further evidenced by the retention rates for her team – there are still no vacancies.


The recruitment and retention of staff members shows that Maureen is a good team leader, as does her ability to adapt to new teams and have them develop with her.

Anne Longfield OBE, Children’s Commissioner for England

Maureen has provided strong leadership in an area of high risk whilst raising practice and performance standards. She has created stability with no sickness and her recruitment and retention of staff is to be commended.

Parmjit Chahal, Service Manager, Harrow Council

Maureen works tirelessly to bring her team together to all be child focused. She encourages and promotes the social work profession and guides social workers through the obstacles it can bring.

Helen Davison, Social Care Manager, Suffolk County Council

Maureen deserves recognition for the hard work she has put in over the years. She has created a team that is supportive, willing to help one another and has strong core values and she is very much the lead in this.

Sue Cavanagh, Social Worker, Suffolk County Council


Adam Hall, Northumberland County Council

Janice Rainey, Northumberland County Council


Tracie Collins, Central Bedfordshire Council

John Platt, Fostering People

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